We want you to be happy with Kiko. If it's not working for you, we'll make it right.
Kiko includes a 30-day free trial, so you can decide before paying anything. The policy below applies once a subscription has started.
If you are not satisfied with Kiko within the first 7 days of your subscription, contact us and we will issue a full refund — no questions asked.
After the initial 7-day period, refunds are evaluated on a case-by-case basis. If you experience a technical issue that we are unable to resolve, we will refund your most recent billing period.
You can cancel your subscription at any time. Cancellation stops future charges immediately. We do not offer prorated refunds for the remaining days of a billing period after the 7-day window.
Email us at hello@get-kiko.com with your order details (found in your Paddle receipt). We respond within 1 business day.
Please contact us before initiating a chargeback. We are always happy to resolve issues directly and quickly.