Tico Support

Something not working, or an idea for what it should do next? Email itay@selltech.io or open an issue. Include what you typed and what you expected — with a parser, the exact wording is usually the whole answer.

The microphone does nothing

Dictation needs permission once, and it has to be granted from a normal tab — a browser popup closes the instant a permission prompt appears, which is why Tico opens a page for it. Right-click the Tico icon → Options, or reinstall to see the welcome page again, and press Allow microphone. If Chrome is blocking it outright, check chrome://settings/content/microphone.

A reminder did not appear

Chrome cannot fire anything while it is closed — no extension can. When you next open Chrome, Tico shows one summary naming every reminder that came due while you were away, so nothing is lost, but it does arrive late. If Chrome was open and a reminder still did not show, check that notifications are allowed for Chrome in your operating system's settings.

It filed something under the wrong thing

Click the coloured dot on the task to move it between work and personal — Tico remembers the words and gets it right next time. For a wrong client, click the × on the chip to take it off that task, or open Settings to remove the name entirely.

It read the date wrong

The preview under the box shows what Tico understood before you press Enter, so you can fix the wording first. Afterwards, click the date on any task to reschedule it. Tico reads "tomorrow at 5", "in 20 minutes", "every monday 9:30", "friday", "12/10", and the Hebrew equivalents.

Moving to another computer

Settings → Export writes everything to a file. On the other machine, Settings → Import. The import merges rather than replaces, so it never costs you tasks you wrote in the meantime.

Keyboard

Alt+Shift+T opens Tico from any page. Ctrl+M starts dictation. Enter saves, Esc clears.


← Back to Tico · Privacy · Terms